Terms & Conditions

Please read the following terms and conditions carefully. After using the website www.vietnamflight.com , you agree and accept to be legally bound, unconditionally, by these Terms & Coonditions.

Acceptance of terms
In these Terms and Conditions “we, our, us, company” presents to www.vietnamflight.com, an online portal for flights booking in/out Vietnam. “You" refers to the individual person creating an account with us and/or making a reservation through us. This website is constructed for you and is conditioned on your acceptance without modification of the terms, conditions and notices contained herein as they exist at the time the booking is made. Your use of this website including the use of your booking, your account, and the site information, constitutes your agreement to the following terms, conditions, and notices. If you do not agree with these terms and conditions, you are not authorized to use this website and should leave immediately.
You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website.
You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.
Modification
Vietnamflight.com reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.
We have complete discretion to modify or remove any part of this site without warning or liability arising from such action.
Flights booking
To make online your flights reservation, click on the “Search” box at www.vietnamflight.com , or call us at (+84) 04.39729184 or hotline (+84) 936021821, or email the following information to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.
• Name of passengers (as it appears in passports)
• Passport numbers
• Your nationality
• The exact dates of travelling
• Your preferred flight(s) or expected time
• Type of ticket you would require (Economy class or Business class)
• The payment method you would choose (your name on credit card & billing address if payment by credit card)
• Number of children (noted with ages at the time of travel) accompanied (if any)
The booking is effective only when you inform us your booking information and credit card details or pay a certain deposit to us, then we will issue & send E-tickets/paper tickets to you.

Pricing

Prices on www.vietnamflight.com , and in the online booking engine, are subject to availability and conditions may change without notice. Unless specified otherwise, rates are quoted in US dollars. The fares rates are for one way or two ways/ round trip, either Economy class or Business class, fully inclusive of taxes, levies, government charges and other applicable fees.

Seasonal surcharges and blackout dates may apply depending on date of travel.

Please note that bookings for infants as below:

• Under 2 years:  Price will be 10% of adult price
• From 2 to 12 years old (at the time of travel date):  Price will be 75% of adult price
Payment

For bookings made via this website, you can settle payment by :
- Credit Card: We accept payment through all major credit cards. Vietnam Flight reserves the right to charge administration/service fees for payments made by credit card. Transactions made using these card types incur charges ranging from 2-4% dependent on what credit card issuer is utilised. Also, this fee is non-refundable

For your protection, you should fill in our credit card authorization letter with your signature and send us related documents ( Enclose the copy 2 side of card + Passport) as we need to verify transaction for our customers orders due to the nature of our business, as the cardholder is not present to sign for transactions. Such checks are done to protect the legitimate of card holders.

- Bank transfer: Bank transfers can be made from your bank account abroad. We will provide you our banking details and online bookings require full payment at the time of confirmation of the booking.

- Western Union: We can accept payment through any banks worldwide using Western Union service. We will send you our receipt details and then will need the control number from you in order to finalize the receipt of payment.

Amendment & Cancellation Fees

Cancellation policies & Amendment charges vary product to product and service to service, depending upon the type of ticket, the date of departure and the itineraries. We will pass on to you all details of any cancellation policy with our reply upon demand. Normally, cancellation charge wil be applied from 25-35% of booking and credit card fees are non-refundable.

All airline tickets must be issued in the name of the passport/photo identity holder. Some carriers will deny carriage if the name varies and the booking may be cancelled. Amendment fees apply to all name changes and sometimes incur cancellation and re-booking fees. It is your responsibility to ensure you are in possession of all travel documents prior to travel.

Refunds

Refunds, and their method will be effected as agreed between you and Vietnam Flight for unused services, and timely cancellations. 

Passports, Visas & Health Requirements

Visas, including transit visas, are the passengers own responsibility. However, we can arrange visa for travellers by seraching more informations on website: www.vietnamvisarequirement.com.

It is your own responsibility to ensure all travellers have valid passports. Any penalties, or extra costs incurred if any documents are not accepted by any authorities will be your responsibility.

Please ensure you have at least 6 months validity on your passport from the date of your return and the first name and surname that you provide for your reservation are exactly the same as they appear on your passport. Amendment fees apply to all name changes and sometimes incur cancellation and re-booking fees.

It is your responsibility to ensure that you are aware of any health requirements for your travel destinations and to ensure that you carry all necessary vaccination documentation

Legality

The performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of www.vietnamflight.com’s right to comply with law enforcement requests or requirements relating to your use of this website or information provided to or gathered by this website with respect to such use. Any rights not expressly granted herein are reserved.

 

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